Biography: Derek Osborn is an enthusiastic, innovative and inspiring business and leadership coach, management trainer and international facilitator. He works globally and focuses on strategy, human resource development, innovation, leadership and change management. He has extensive knowledge and experience in the postal business, with more than 24 years of working internationally across the postal industry. Derek is passionate about collaboration in the postal industry to share knowledge, ideas and best practice and to build capability, encourage training and foster innovation.
Lati Matata Director, Postal Technology Centre UPU Switzerland
Biography: Lati Matata is the director of the UPU’s Postal Technology Centre. He has been part of the UPU community for the past 20 years, developing IT solutions for the operations of UPU postal items, postal payments and postal big data. He holds a Bachelors degree in Electronic and Electrical Engineering and a Masters in Governance and Leadership from the Jomo Kenyatta University of Agriculture and Technology, Kenya.
A dive into the role of technology in the development of the UPU’s postal network and a view into the innovation and partnership agenda of the UPU’s Postal Technology Centre to support the complete digitization of the global postal supply chain.