Parcel+Post Expo Conference Program View Full Program

Tuesday, October 13

14:00 CET - Business Strategy Theatre - Responding to the Covid Crisis

This session will review various responses to the Covid-19 crisis, looking at how postal operators, courier and express companies, fulfillment and logistics companies, as well as companies involved in developing and implementing the latest technological solutions in automation and delivery, reacted to the situation. Speakers will explain how they changed their operations to serve their customers’ new demands, complied at short notice with stringent new workplace regulations and operated with peak level volumes and often many fewer staff. There will be ongoing effects of the crisis for the parcel and postal businesses on e-commerce, and on consumer behavior, expectation and demand. This session will not only feature presentations on these reactions, but afford the opportunity for discussion and analysis providing valuable insights for the future.


Derek Osborn
International postal and business coach

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14:00 CET - Adapting to the new normal: Last-mile solutions in the post-Covid world

Oleksandr Pertsovskyi
Chief operating officer
Ukraine Post (UKRPOSHTA)

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This presentation will share how logistics players reacted to challenges of the global pandemic: services launched; cargo cross-border solutions built at the times of air capacity constraints; new last-mile partnerships with retailers; solutions to help offline businesses to go online; and experimenting with startups, such as grocery and medicine delivery, within established businesses. Which of these innovations are going to stay beyond quarantine times? Are established logistics incumbents capable of competing with new entrants?

14:20 CET - Lessons learned from Covid-19: The importance of flexibility and adaptability in the sortation process

Dirk van Lammeren
Commercial director
Prime Vision BV

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This presentation will review some of the lessons learned by posts and parcel companies during the Covid-19 crisis and the responses to it. In particular, the speaker will discuss how flexibility and adaptability in sortation processes can be achieved and how this provides the capacity to respond to crises and demand peaks.

14:45 CET - Panel Discussion