09:00 CET - Delivery Solutions Theatre - PUDO and Parcel Locker Technology
This is a technology sector that is developing fast. There are many innovative solutions, using a range of technologies and building on the big opportunities to provide customer convenience, and many different localized services that can be tailored to them via intelligent self-service solutions. Presentations will review both the technology and the implementation.
Marek Rozycki Managing partner Last Mile Experts Poland
Biography: Marek is managing partner at Last Mile Experts, specializing in CEP and e-commerce last-mile advisory. He was VP Amazon Logistics Europe until 2015. With over 25 years in finance and general management roles, Marek is a seasoned manager and entrepreneur. His career has included senior executive roles. Following a senior finance role with DHL, he set up Masterlink (now DPD Polska) and developed it from scratch to reach market leadership in six years. At GeoPost/DPD, Marek headed Central and South-Eastern Europe (16 countries, €300+ m revenue). He has been on numerous supervisory boards and has recently acted as industry advisor in several major due diligence exercises in Poland and internationally. Marek has specialist experience in Amazon/e-commerce last-mile and out-of-home delivery.
09:00 CET - Out-of-Home solutions are praised as eco-friendly and convenient for consumers, but is that true?
Jesper Okkels Managing director Sesam GmbH Germany
Biography: Jesper Okkels is 61 years old, Danish, married with two kids, and has been living in Germany since 1991. He has worked in the tourist industry, doing consulting, internal rationalization, sales, export and general management. Since 2017, Jesper has worked full time on getting the Sesam systems into the market.
Recent research shows that under certain circumstances Out-of-Home solutions are quite the opposite and are not only among the most polluting forms of delivery but will in addition increase the congestion of cities. Jesper Okkels will deliver a thorough analysis and the facts how to assess and compare delivery options. In addition consumers are, even in countries where the Out-of-Home was dominant as delivery form, switching towards 2Door delivery (FDIH DK). One should also ask whether Out-of-Home delivery can absorb the parcel volumes of the future and if so, what are the consequences?
09:20 CET - The challenges for parcel carriers in times of increasing parcel volumes – and the solution for that
Bernhard Groiß Key account manager - northern Europe KEBA Logistics Automation Austria
Biography: Bernhard Groiß works as Key Account Manager of KEBA Logistics Automation for Northern Europe, where he is responsible for taking care of existing customers as well as developing new business in the markets.Besides experience in Sales Management he has extensive knowledge in project management, Software Development and Embedded Systems. Before joining KEBA, KEBA held several development and project-management positions at Kapsch Trafficcom. He holds a MSc degree in Mobile Computing from the University of Applied Sciences in Hagenberg, Upper-Austria. Bernhard is married, has three children and loves to sit on his mountain bike or play around with newest smart technologies.
Cesar Lapuerta Sales director KEBA Logistics Automation Austria
Biography: Cesar Lapuerta is sales director of KEBA Logistics Automation for Western and Southern Europe. He is responsible for sales activities in the region and also takes care of and develops business relations with key customers. Cesar has many years of experience in key account management and business development. Before joining KEBA, Cesar held several leading positions at Siemens for more than eleven years. He holds a MS degree in Telecommunications from the University of Maryland at College Park. Cesar is married, has three kids and loves to spend his free time hiking in the Austrian Alps.
In this presentation Bernhard Groiss and Cesar LaPuerta will review the challenges for parcel carriers in times of increasing parcel volumes – and the solution which can be provided by lockers.
09:40 CET - How locker networks are shaping the last mile in the context of profitability, lifecycle and public health
Juan Lozano CEO of Sistemas Kern and Pudo International Kern AG Spain
Biography: Juan is a telecommunications engineer, and currently CEO of Sistemas Kern and Pudo International, two companies belonging to Kern AG. He began his career at 23 as a project engineer at Inaesa, a solar energy company, where he implemented an integral system that optimized electricity use. He was appointed Sistemas Kern technical director in 2009, and became CEO in 2011. He promoted the creation of Pudo International, a company dedicated to the development of lockers. His interest in science and innovative systems has led him to continue researching; he currently holds several patents related to e-commerce.
Kern not only manufacturers the latest locker technology (including hardware and software), but has combined this with experience in developing locker networks. Experience of choosing the most suitable locations to install a locker has enabled Kern to assist other companies create locker networks and to optimize their efficiency. In this presentation, Juan Lozano will explain the key factors for creating a profitable and sustainable locker network and how these have been adapted during the COVID 19 pandemic.
10:00 CET - CX of carriers and consumers for parcel lockers
Biography: Juan Sotolongo is an experienced international business executive, with a focus in the parcel sector, e-commerce, and last mile. He was a senior executive with UPS in Europe as director of Engineering and Operations, and led the operational planning as the company built its European business.
Over the past few years, he has advised parcel and e-commerce companies in China, where he has advised them during their explosive growth. He has a deep understanding of last-mile delivery solutions, particularly parcel lockers, PUDOs and urban logistics.
He is a founder of 722 Consulting, advising clients on a global basis on operational matters related to parcels and e-commerce.
This presentation will review the customer experience of carriers and consumers and discuss how the two can be reconciled whilst also providing added benefits to retailers and the environment.